Invite a client (and/or family member) to the portal

There are multiple ways to invite a client to the portal.

• For a new client: When creating the file under "Client files" > "New client", you can check the "Directly invite to client portal" option at the bottom. An email address is required for this.
• For an existing client: Go to the relevant client file. Under "sections" you can send an invitation from both the "Overview" and the "Client portal".

Inviting family members, partners or caregivers:
It is possible to register multiple email addresses in a file and invite them separately. For example, you can invite the client's address as "client" and the address of a parent as "parent". This way both parties get their own access to the portal. Access can also be revoked at a later time.

Note that an email address is required for this.

Updated on: 16/06/2026